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We’re making some changes!  If you have a 5-digit ticket number from our new system, you can access it by using the “Lookup” feature below.  If you have a ticket number from our old system (starting with LAB- or ETG- prefix), you will not be able to use the “Lookup” feature below!  If you need to contact us in regard to a ticket from the old system, please submit a new service ticket below, and reference your original ticket number in your inquiry!  Thank you!

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